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29 April 2019 | Service notification

RRH INFO (APA): Production Issue – APA Service

Dear Customers,

We were made aware that some of our customers this morning lost the connection to our APA services in production.

Further investigation by our experts has revealed that there was a technical problem with the FIX Gateway. The problem with one of our FIX-Gateways has been fixed in the meantime.

Customers who continue to have problems connecting to our APA services are kindly requested to contact our Business Operations Team on +49 (0) 69 211 11200 as soon as possible.

All relevant NCAs have been informed.

Kind regards

Your Regulatory Reporting Team